Please find below a copy of our general Terms & Conditions. Please note these may differ from those provided to you upon booking due to the specifics of the works in question.
In this document, the following words shall have the following meanings:
All prices shown are exclusive of all taxes and duties, including VAT. VAT will be due at the rate ruling on the date of our invoice.
All quotations are valid for one calendar month from the estimate date, subject to fluctuations in the prices of materials. Prices cannot be guaranteed after this date.
Unless otherwise agreed: 50% to be paid as a deposit on order, 25% prior to install, and the balance to be paid on receipt of invoice. For larger contracts, payment is made by agreed valuation.
In the event there is a dispute with the invoice or work carried out, any disputes should be raised in writing within 5 days of the invoice date. Should we not receive written notification of a dispute within this time period, payment is due and any disputes will be initially dealt with internally and interest will accrue as listed above. For painted work, any joinery disputes need to be raised prior to decoration.
Any unforeseen work or variations will be agreed before commencement to a fixed quotation where possible. In all other cases, a day work rate of £70.00 an hour for carpentry work and £40.00 an hour for painting work plus materials at cost + 15%.
No agreement to proceed or order placed by a client may be cancelled by the client, except with the seller’s agreement made in writing, and on terms that the client shall indemnify the seller in full against all loss (including loss of profit), costs (including the cost of all labour and materials), damages, charges, and expenses incurred by the seller as a result of cancellation.
However, you have the right to end the contract if, without reasonable cause, we stop work for 14 working days or more, without prior agreement. Any monies due will be subject to our standard payment terms.
Any time or date specified for delivery/works to be carried out is an estimate only. We will not be liable for any loss or damage whatsoever due to failure by us to deliver the goods (or any of them) promptly, nor shall delay or failure to deliver the goods promptly entitle the client to rescind the contract.
The client will co-operate with us and provide us with any information reasonably required to carry out the works in a timely fashion.
The client will be responsible for the provision of a 240v electrical supply and reasonable access to water and toilet facilities at their cost.
Owing to insurance restrictions, we cannot fit, adjust, or attend to any electrical or gas equipment.
All our quotes as standard include 2D and 3D drawings in PDF format. The source files remain the property of MrWardrobes and it is at our sole discretion to release these.
The Company guarantees that all goods supplied by it will correspond to their specification and will be free from defects in materials or workmanship for a period of 3 years from the date of delivery, excluding bathroom furniture which is guaranteed for 18 months.
Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, the Customer has 14 days from the day after the contract was agreed to cancel this Agreement under certain conditions.
Customers do not automatically get a cooling-off period if they have something specially made for the Works.